From registration to withdrawal, we've got you covered. Find the topic you need below.
Browse the categories below to find the right guide for your issue
Everything you need to know about creating a new account, login issues, password resets, and profile updates.
Rules and troubleshooting for deposits via bKash, Nagad, Rocket, and other methods.
The easiest way to withdraw your winnings, processing times, and solutions to common issues.
Everything you need to know about using welcome bonuses, deposit bonuses, cashback, and special offers.
Rules and troubleshooting for slots, Live Casino, cricket betting, and other games.
Learn about account security, the KYC verification process, and how to report suspicious activity.
First time here? No worries — you'll be up and running in just a few simple steps.
Register in just 2 minutes with your mobile number and a password. No personal information required.
Deposit easily with bKash, Nagad, or Rocket. Minimum deposit starts from just ৳500.
Enjoy an attractive welcome bonus on your first deposit. See the Promotions page for full bonus terms.
Start with whatever you enjoy — slots, Live Casino, cricket betting, it's all here.
Submit a withdrawal request at any time. Funds typically arrive in your mobile banking account within 15–30 minutes.
Many new users find a few things confusing at first. tk567's platform is built with Bangladeshi users in mind, so once you take a moment to explore, everything becomes straightforward.
Each user is allowed only one account. Opening multiple accounts puts all of them at risk of permanent suspension, and you will not be eligible for any bonuses. Make sure to enter your real mobile number during registration, as the verification OTP will be sent to that number.
Save the transaction ID you receive after paying via bKash or Nagad. If your deposit is delayed for any reason, sharing that ID with tk567 support will help resolve the issue quickly.
Each bonus comes with its own wagering requirements. Typically, you need to wager 10–20x the bonus amount before a withdrawal is allowed. It's best to read the terms before claiming a bonus to avoid confusion later.
Tk567 is committed to responsible gaming. Set a budget for yourself and stick to it. Gaming is for entertainment — not a source of income.
For any issue, tk567's live chat support offers the fastest response — a support agent is typically connected within 5 minutes.
Transact easily with Bangladesh's most popular mobile banking methods
Log in to tk567 and click the "Wallet" or "Deposit" button.
Choose from bKash, Nagad, or Rocket.
Enter the amount you wish to deposit and provide your mobile banking number.
An OTP will be sent to your mobile — use it to complete the payment.
Your tk567 wallet balance is typically updated within 5 minutes.
Minimum deposit is ৳500. Deposits made between midnight and 6 AM may take slightly longer to process.
Log in and click the "Withdraw" or "Cash Out" option.
Select how much you want to withdraw and your preferred method (bKash/Nagad/Rocket).
Make sure the recipient number is correct before sending.
Hit Submit. Your request will be sent for review.
Funds are usually credited to your mobile banking account within 15–30 minutes.
KYC verification must be completed before making a withdrawal. Withdrawals can only be processed to a single registered mobile number.
If the guide didn't resolve your issue, speak directly with our support team.
For the fastest resolution, use live chat. A real person will assist you in Bangla.
Use email for complex issues or to submit KYC documents. The more detail you provide, the faster we can resolve it.
Join our official Telegram channel for the latest updates, bonus offers, and support.
Welcome to tk567 — Bangladesh's trusted online gaming platform where cricket betting, football betting, slots, and Live Casino are all available in one place. Our Help Center is designed so that both new and returning users can easily find the information they need and resolve issues on their own.
A lot of people assume signing up on an online gaming platform is a hassle. At tk567, it's the opposite. All you need is your mobile number, a password, and a quick verification step — and your account is ready. The whole process takes under two minutes. Just remember to use your real mobile number, as you'll need it when making withdrawals.
Network conditions in Bangladesh can sometimes cause minor delays in transactions. If your tk567 balance hasn't updated within 30 minutes of paying via bKash or Nagad, contact us via live chat. Have your transaction ID and mobile number ready. Our support team will verify and manually credit your balance promptly.
Deposits can fail for a few common reasons: payment sent to the wrong number, daily limit exceeded, or a network error. In these cases, check the transaction status in your mobile banking app. If the amount was deducted from your mobile banking but hasn't shown up in tk567, contact support right away — your money won't be lost.
Tk567 offers a welcome bonus for new players, reload bonuses for regulars, and cashback offers on special occasions. Always read the terms before claiming a bonus. Each bonus comes with a specific wagering requirement — meaning you need to place a certain amount in bets before you can withdraw the bonus funds.
For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you'll need to place a total of ৳10,000 in bets before you can withdraw. It may sound like a lot, but it tends to be met naturally through regular play. Problems usually arise when users claim a bonus without reading the terms and then find themselves stuck when trying to withdraw.
Games sometimes fail to load or cut out mid-session. In most cases, this is due to a weak internet connection or browser cache. Start by refreshing the page, then clear your browser cache. If the issue persists, try a different browser or switch from mobile data to Wi-Fi.
If a game cuts out mid-session and your bet amount is deducted, don't worry. tk567 keeps a full transaction log on its servers. Just let support know the game name and approximate time, and they'll verify the records and either refund your funds or confirm the bet outcome.
Under international regulations, identity verification is required for withdrawals above a certain amount. The KYC process at tk567 is straightforward — simply submit a clear photo of your national ID or passport along with a selfie. Verification is typically completed within 24 hours.
Many users worry that sharing personal information poses a security risk. tk567 stores all your data on encrypted servers and never shares it with third parties. Visit our Privacy Policy page for full details.
Tk567 takes responsible gaming seriously. Gaming is a form of entertainment — not a way to earn money. If you feel gaming is having a negative impact on your life, our Responsible Gaming page is here to help. You can also set deposit limits, session time limits, or enable self-exclusion directly from your account.
Find answers to the most frequently asked questions right here